We are happy to welcome you as a patient at Elite Care Medical. Our goal is to provide high-quality, affordable, and accessible healthcare while ensuring every visit is a positive experience. This document explains our financial policies to help you better understand your responsibilities. If you have questions or need clarification, our team is always available to assist you.

At your consultation appointment, we will request the following to confirm your insurance coverage:

• A valid Driver’s License or State-issued ID
• Current insurance card(s)

Providing this information in advance helps speed up the insurance verification and billing process. All information collected is securely stored in your confidential medical record.

Non-Covered Insurance

Patients without medical insurance are expected to pay at the time services are rendered. We offer CareCredit and may arrange payment plans when appropriate.

Account Payment Guidelines

All account balances are due upon receipt of the first billing statement. Credit is extended as a courtesy, and payment arrangements may be considered based on individual circumstances.

Full payment may be required before treatment if a patient has an overdue balance, a history of collections, or a recent bankruptcy.

Financial Hardship

Patients experiencing financial challenges may qualify for adjusted payment arrangements or financial assistance. A financial disclosure form and supporting documentation will be required for review.

Missed Appointments

Appointments that are missed or canceled without at least 24 hours’ notice may be subject to a missed-appointment fee. These charges are the patient’s responsibility.

Questions About Your Account

Because insurance plans differ, we recommend contacting your insurance provider directly to confirm coverage and potential out-of-pocket costs. Your insurer may request treatment details such as diagnosis codes, CPT codes, or information related to durable medical equipment (such as braces). Our office is happy to provide this information upon request.

Thank you for your cooperation and for choosing Elite Care Medical. We look forward to providing you with quality, affordable, and compassionate care.